Shop Foreperson - Mechanical (Bus)

Massachusetts Bay Transportation Authority•Everett, MA

20h•Onsite

About The Position

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. The Shop Foreperson – Mechanical will oversee the repair and overhaul of mechanical components of Bus Operations vehicles and equipment. This position performs and supports work in the engine shop, transmission room, hoist area, and other sections of the repair facility to ensure equipment is maintained safely, efficiently, and in accordance with MBTA standards.

Requirements

High school diploma or equivalent (G.E.D.) from an accredited institution.
Three (3) years of experience in vehicle mechanical and electrical repair.
Effective organizational and analytical skills.
Ability to use Microsoft Word, Excel, database applications, and other computerized maintenance or tracking systems.
Possess excellent customer service skills.
Ability to provide internal and external customers with a courteous and professional experience.
Ability to supervise and work effectively with a diverse workforce.
English language skills required for the effective performance of the position.
A valid driver’s license in accordance with MBTA policy.
A valid Class B Commercial Driver's License (CDL) or permit with general knowledge, air brakes, and passenger endorsements.

Nice To Haves

A technical degree from an accredited institution.
Maintenance training from a technical institute or related certificates.
Previous lead, foreperson, or supervisory experience in vehicle maintenance, mechanical repair, or a related field.

Responsibilities

Responsible for assignment, oversight, and direction of work crew activities under an assigned jurisdiction.
Inspect work crew maintenance/repair activities to ensure that assignments are completed safely, within outlined schedules, and to all operating standards.
Remain current with the MBTA's Safety Plan as well as the position's outlined responsibilities.
Enforce the MBTA’s safety standards to ensure the safety of workers and customers.
Ensure inventory levels, equipment, and facilities are protected in a safe, operating condition.
Assume the responsibilities of the supervisor as needed.
Assist with ordering, scheduling, and expediting all equipment necessary for project completion.
Document, maintain, and prepare required maintenance and personnel records on manual or computerized tracking systems.
Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
Provide technical guidance and instruction to assigned employees as necessary.
Drive a company or personal vehicle to visit work sites and/or transport crews or equipment as needed.
Respond directly or through assigned personnel to emergencies and operational needs outside regularly assigned hours, including nights, weekends, and holidays, as required, twenty-four (24) hours per day, seven (7) days per week.
Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
Uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees.
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
Perform all other duties and projects that may be assigned.
Additional responsibilities may include focus on one or more departments or locations.
Supervise assigned maintenance and repair personnel and direct daily work activities within the assigned shop, department, or functional area.