Shop Foreman
About The Position
We are seeking a skilled and experienced Shop Foreman to lead our team of fire and rescue apparatus technicians, installers, and mechanics. This role involves supervising daily operations, ensuring productivity targets are met, and overseeing complex repairs. The ideal candidate will have a strong background in diesel/truck repair, leadership experience, and a commitment to safety and customer satisfaction. You will be responsible for assigning jobs, performing quality checks, assisting technicians, and enforcing compliance with regulations. Additionally, you will handle customer interactions, manage work orders, provide estimates, and communicate repair status updates.
Requirements
- High school diploma or equivalent
- 5+ years of diesel/truck repair experience (Class 6–8 trucks)
- Strong understanding of diesel engines (Cummins, PACCAR)
- Strong understanding of air brake systems
- Strong understanding of electrical and diagnostic systems
- Strong understanding of emissions systems (DEF, DPF, SCR)
- Strong understanding of fire and rescue apparatus systems
- Strong understanding of fire pumps
- Experience with shop management or CDK fleet maintenance software
- Strong customer communication, especially with fleet operators and drivers
- Leadership and team coordination skills
- Ability to manage high-pressure, delivery deadline-driven environments
- Solid diagnostic and mechanical problem-solving skills
- Time management and prioritization (downtime-focused mindset)
- Attention to safety and regulatory compliance
- Ability to stand, walk, and work on the shop floor for extended periods
- Lift up to 75 lbs occasionally
- Exposure to noise, diesel fumes, grease, and varying weather conditions
Nice To Haves
- Emergency Vehicle Technician certification in management strongly preferred or the ability to obtain within 6 months
- 2+ years in a leadership or foreman role
Responsibilities
- Supervise fire and rescue apparatus technicians, installers and mechanics, ensuring productivity targets are met
- Assign jobs based on technician skill level (engine, electrical, hydraulics, etc.)
- Oversee diagnostics and complex repairs (engines, transmissions, aftertreatment systems like DEF/DPF, fire pump and electrical failures)
- Ensure timely turnaround to minimize truck downtime
- Perform final quality checks on completed work
- Assist technicians with troubleshooting difficult mechanical and electrical issues
- Coordinate road service and emergency repairs when required
- Enforce DOT compliance, safety regulations, and shop procedures
- Maintain shop organization, cleanliness, and safe working conditions
- Greet customers, engineers, and fire/ rescue fleet clients to assess service needs
- Open and manage detailed work orders for fire and rescue apparatus repair/ service
- Accurately document complaints, diagnostics, and repair requirements
- Provide clear estimates for labor, parts, and downtime
- Communicate repair status updates to customers and fleet managers
- Prioritize jobs based on urgency (road calls, breakdowns, fleet schedules)
- Handle repair orders, technician repair order hour reporting, technician efficiency and warranty documentation
- Work with parts suppliers to ensure fast availability of components
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
