Shop Foreman

Bottom Line Equipment•Robstown, TX

3d•Onsite

About The Position

The Shop Foreman is responsible for maintaining a safe environment for employees and visitors, understanding and enforcing safety rules and requirements, including PPE equipment and supplies. This role involves training, guiding, and supporting Heavy Equipment Technicians and additional service personnel in safe practices and standard operational procedures. The Shop Foreman assists the Service Manager in accident/incident investigations, recruiting, and evaluating work orders. They direct and assist technicians in equipment diagnosis, maintain a diverse "ready line" of heavy equipment and specialty attachments, and oversee functions and personnel within the Wash Rack area. This position also advises the Service Manager of customer complaints, coordinates technician training, and assists with safety meetings. The Shop Foreman may fill the Service Manager role in their absence, approve equipment release for delivery, and provide performance feedback. They must adhere to all company policies, procedures, rules, and regulations, and comply with government and BLE safety and regulation requirements. Additionally, they assist with special projects and cover multiple positions when staffing levels are low or operating demands are accelerated. Embraces BLE core values: Make It Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best and Own It.

Requirements

Minimum of 5 years of experience in the construction and heavy equipment industry as a Mechanic or Field Technician required
Proficient in Wynne System and Microsoft Office including: Word and Excel
Knowledge of frequently used Sales and Customer Relations Concepts, Practices and Procedures

Nice To Haves

Management or Supervisory experience preferred

Responsibilities

Responsible for maintaining a safe environment for employees and visitors
Understand and enforce safety rules and requirements, including PPE equipment and supplies
Train, guide and support Heavy Equipment Technicians and additional service personnel in safe practices
Assist Service Manager in accident/ incident investigations
Assist Service Manager in recruiting Heavy Equipment Technicians as needed to maintain adequate staff
Responsible for training Heavy Equipment Technicians and additional Service Department personnel on companies’ standard operational procedures
Assists with the assignment of work orders to Heavy Equipment Technicians and additional Service Department personnel according to their skill set and knowledge
Assists in the evaluation of work orders coming into the Service Department by reviewing work orders for accuracy and completeness
Directs and assists Heavy Equipment Technicians in the diagnosis of equipment
Responsible for maintaining a diverse “ready line” of heavy equipment and specialty attachments
Oversee functions and personnel within the Wash Rack area
Advises Service Manager of all customer complaints
Coordinates and schedules all in-house technician training
Assists the Service Manager with coordinating and conducting safety meetings
May fill the Service Manager role in their absence
May approve the release of equipment for delivery to the customer
May assist in providing performance feedback for service technicians and staff to the Service Manager
Adhere to all company policies, procedures, rules and regulations in written or verbal form
Comply with government safety and regulation requirements
Comply with BLE safety and regulation requirements
Assist with special projects and cover for multiple positions when staffing levels are low or operating demands are accelerated
Perform other duties as requested