Night Shift Shop Foreman (11:30-8:00pm)

Allegiance Truck CentersLinden, NJ
Onsite

About The Position

The Night Shift Shop Foreman is responsible for providing service to customers by overseeing technicians in accurately diagnosing and/or repairing light, medium, and heavy-duty trucks and equipment. This role involves ensuring work is performed according to Technical Manual procedures, providing timely technical support, and adhering to all safety regulations. The Shop Foreman will also manage shop workflow, distribute repair orders, review estimates, and assist technicians with troubleshooting and repairs.

Requirements

  • 3+ years of experience in a diesel truck shop
  • 3+ years in a leadership role or service writer role
  • Customer service and leadership qualities
  • Driver’s License required
  • Proficient in the use of a personal computer and basic applications

Nice To Haves

  • CDL a plus

Responsibilities

  • Provide service to customers by overseeing the technicians accurately diagnosing and/or repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures
  • Provide timely and accurate technical support/information to service office & customers
  • Follow all safety rules and regulations in performing work duties
  • Communicate problems and resolutions to supervisor and customers, if requested
  • Oversee tagging of warranty parts and write warranty stories
  • Test drive repaired vehicles
  • Assist technicians with troubleshooting, malfunctions on equipment, and repairs
  • Use diagnostic software to find and repair the issue
  • Distribute repair orders fairly and evenly
  • Manage shop workflow
  • Review and adjust repair estimates
  • Assist with other projects as needed
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