Shop Foreman

Harrington•Baldwin Park, CA

100d•Onsite

About The Position

We are looking for a Shop Foreman who will be directly involved with the pump/equipment repairs in the shop. We would rely on this person heavily as the lead technician in the shop and would consider them the pump repair expert. In addition, they will own and manage shop operations to improve safety, organization, efficiency, and training.

Requirements

Proven work experience as a Shop Foreman or similar role.
Experience in municipal, commercial, industrial, and/or construction service industries.
Technical college degree or relevant Trade School certifications.
Knowledge of MEP (mechanical, electrical, and plumbing) systems.
Construction/contracting experience with pumps, motors, and control systems is essential.
Proficient with typical Microsoft programs, including Excel, Word, PowerPoint, and capable of learning and utilizing all programs used by the business.
Minimum 7 years of experience with Mechanical systems, service, maintenance, or sales, in a managerial position.

Responsibilities

Report directly to the Service Manager and General Manager.
Manage, organize, prioritize, and execute all aspects of the service shop.
Act as the lead technician responsible for all in-shop repairs and equipment rebuilds.
Coordinate and supervise all daily operations in the service shop.
Responsible for estimating, labor planning, job scheduling, work assignment, job completion, and quality control in the service shop.
Troubleshoot complex service jobs by analyzing and coming up with solutions for repairing electrical and mechanical issues.
Implement strategies to optimize workflow and operational efficiency.
Engage with customers for dispute resolutions and to ensure customer satisfaction.
Work closely and maintain professional relationships with vendors to ensure long-term partnerships.
Work closely and maintain professional relationships with service support staff to ensure efficient and timely job completion, focusing on maximizing revenue.
Assist in driving business processes and profitability within the service shop.
Assist with the disciplined management process to ensure an efficient and safe work environment, including coordination and participation in regular safety training.
Assist in hiring a technically competent service team that meets and exceeds technical requirements.
Mentor technicians to gain their trust and cooperation.
Enforce safety regulations and protocols.
Conduct performance reviews with staff.
Meet with management to deliver feedback and develop work optimization strategies.