Shop Foreman (PM Shift)

TransWest Mobility•Seattle, WA

1d•Onsite

About The Position

TransWest is seeking a Shop Foreman for the PM Shift to join their Fleet Team. This leadership position involves partnering with the Fleet Manager, Fleet Supervisor, and Fleet Coordinator to schedule fleet maintenance for a variety of vehicles, including Motorcoaches and Transit Vans. The Shop Foreman will supervise a diverse Fleet Team, including Technicians, Fleet Coordinators, and Parts and Inventory Specialists. Key responsibilities include diagnosing and troubleshooting complex issues, managing work orders for accurate billing, understanding heavy and light-duty vehicle components, familiarity with fleet telematics systems and DVIR processes, monitoring shop efficiency, and leading with humility.

Requirements

5+ years of maintenance experience working with a variety of vehicles.
5+ years of leadership experience in a fleet maintenance, automotive repair, or transportation operations environment and/or shop environment.
Experience in leading the work of others and comfortable making difficult decisions.
Understands budget concepts and how to reduce the costs of maintenance and repair activities.
Excellent communication skills with a proactive approach to engaging internal teams and external vendors.
Demonstrated ability to manage vendor relationships and reduce outsourcing by building efficient in-house repair systems.
Proficient in fleet management software (e.g., Fleetio, Samsara) and other related systems (Good2Go, SinglePoint, Petro).
Experience auditing and verifying work orders for labor hours and parts accuracy.

Nice To Haves

Advance understanding of heavy duty and light duty vehicle components.
Familiarity with fleet telematics systems.
Familiarity with DVIR processes.
Ability to monitor shop efficiency and performance.
Lead with Humility.

Responsibilities

Teach, coach, and lead others in a positive manner.
Create learning and growth paths for all team members within the Fleet division.
Work with and hold vendors accountable.
Create systems of work that can be completed in-house versus vending out.
Be a pro-active communicator, thoroughly communicating with all internal and external stakeholders.
Verify and audit work orders for accuracy pertaining to allocated technician hours and associated parts.
Maintain vehicle compliance (DVIRs) and update Samsara through Fleetio to ensure all issues are resolved daily.
Respond to road calls and assist with road side repairs as needed.
Maintain a clean, safe, and respectful work environment.
Update and audit vehicle information in systems like Good2Go, SinglePoint, Samsara, Fleetio, Petro, Registration, and Fleet insurance.
Be process-driven and find ways to improve the flow of work through streamlining waste.
Regularly inspect all vehicles for condition and operational safety, including physical appearance.
Track, schedule, and complete minor reported issues for all vehicles.
Maintain fleet maintenance records, review driver defect reports daily, and troubleshoot/resolve issues to reduce road calls.
Track daily vehicle reports, maintenance, and repair records for accuracy and currency.
Make appropriate arrangements for the repair or towing of inoperable vehicles or equipment.
Support the IT Team in managing on-board shuttle technology (Wi-Fi devices, telematics systems, tablets).
Other duties as assigned.