Shop Coordinator

Celeros Flow TechnologyCalgary, AB
CA$75,000 - CA$80,000Onsite

About The Position

Our Calgary Service Center is hiring a Shop Coordinator! The Calgary Service Center is primarily an API pump repair facility. While not mandatory, experience with API pumps and rotating equipment is strongly preferred. The Shop Coordinator is responsible for the daily coordination of aftermarket repairs, upgrades, and parts procurement for rotating equipment within the Calgary Service Center. This position requires a highly organized individual with strong multitasking abilities, exceptional communication skills, and the capability to prioritize in a fast-paced environment. The role acts as a key liaison between operations, engineering, vendors, sales, and customers to ensure smooth workflow and on-time delivery.

Requirements

  • Highly organized, detail-oriented, and able to adapt to changing priorities.
  • Strong problem-solving skills with an ownership and accountability mindset.
  • Exceptional written and verbal communication skills in English.
  • Positive, customer-focused attitude with the ability to work in a fast-paced, energetic environment.
  • Proficient with Microsoft Outlook, Excel, Word, PDF tools, AS400, SAP, and Access.
  • Dependable, reliable, and consistent attendance is essential.
  • Hands-on, proactive approach with the ability to lead by example.
  • Technical diploma, degree, or equivalent combination of education and experience.
  • Minimum of 3 years of experience in a rotating equipment manufacturing or repair environment.

Nice To Haves

  • Experience with API pumps and rotating equipment is strongly preferred.
  • Experience with project coordination or scheduling is an asset.
  • Working knowledge of API standards (610, 674, 682) is preferred.
  • ISO 9001:2015 experience is an asset.

Responsibilities

  • Work closely with the Service Center Manager to prioritize and coordinate daily operations.
  • Ensure project schedules are maintained across all functional groups.
  • Enter new service orders and close completed orders in AS400.
  • Create and manage production orders in Access.
  • Maintain and organize job folders, shop order files, and repair documentation.
  • Coordinate and communicate work sequences for procurement, fabrication, assembly, and finishing operations.
  • Manage timekeeping for shop employees (Kronos) and enter timesheets into AS400.
  • Ensure raw materials and finished components are purchased promptly to meet production schedules.
  • Manage parts availability for shop floor activities.
  • Work with external vendors to obtain costs and lead times for required parts and services.
  • Expedite procurement to minimize delays and adjust schedules for unforeseen conditions.
  • Support shipping and receiving activities, including preparing Bills of Lading.
  • Assist with coordinating pickups and shipments as needed.
  • Support inventory management activities.
  • Provide support for AR/AP invoice processing.
  • Maintain and update KPIs, including Sales & Operations Planning metrics.
  • Participate in WIP, PULSE, and backlog reporting alongside Finance.
  • Perform reception duties, including phone management and mail handling.
  • Order office supplies as needed.
  • Provide general HR support when required (no HR on site).
  • Promote and maintain a safe working environment.
  • Attend safety training and monthly inspections.
  • Support the Site Manager with safety initiatives.
  • Coordinate safety certification training (e.g., First Aid, Forklift).

Benefits

  • Basic Life
  • Dependent Life
  • Basic A&D
  • Long Term Disability
  • Short Term Disability
  • Extended Health
  • Dental
  • Healthcare Spending Account
  • RRSP (Eligible to participate on the first day of employment)
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