Shoe Expeditor Supervisor - Womens, Full Time - 59th Street

Bloomingdale's•New York, NY

3d•$18 - $60•Onsite

About The Position

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. The ELS (Electronic Location System) / Shoe Expeditor Supervisor leads a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated from the sales floor. The Supervisor drives ELS fulfillment Best Practices and achieves store productivity compliance. They teach ELS Policies & Procedures to ensure shoes are delivered to sellers / customers within the goal time of 2 minutes or less. The Supervisor sets high standards and motivates the ELS team to meet objectives that augment the customer experience.

Requirements

High School Diploma or equivalent required
1-2 years related experience
Strong Interpersonal skills with proven ability to communicate and share information professionally and with diverse groups of customers and peers
Resourceful and able to adapt to quickly changing priorities
Resourceful self-starter, works well independently as well as part of a team
Ability to work a flexible schedule with retail hours, including day, evening, weekends and / or holidays
Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs

Responsibilities

Leads a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated from the sales floor.
Drives ELS fulfillment Best Practices and achieves store productivity compliance.
Teaches ELS Policies & Procedures to ensure shoes are delivered to sellers / customers within the goal time of 2 minutes or less.
Sets high standards and motivates the ELS team to meet objectives that augment the customer experience.
Follow up with team members to ensure process is followed
Embraces and utilizes technology
Participates in other store functions and / or assist the customer as needed