Shipping Supervisor

Duravent Group•Jacksonville, TX

About The Position

We’re currently seeking a Shipping Supervisor to join our extraordinary team. The Duravent Group is a recognized global technology leader in the HVAC industry, first-to-market with innovations in venting systems. Founded in 1956, our $500 million + company is headquartered in Detroit, Michigan, and has 15 locations across Canada, Mexico, and the United States. Duravent leads with best-in-class design and manufacturing capabilities, world-class distribution networks, and customer-first service and support. We ensure quality and drive safety through scientifically proven materials and unequaled engineering. As a combined company, Duravent is uniquely positioned as the next generation leader in the interior climate technology industry. Our team of passionate professionals needs you! Come join us and help us build for the future! The Shipping Supervisor is responsible for overseeing the day-to-day shipping operations while leading and developing a team of shipping associates. This role ensures the accurate, safe, and timely shipment of customer orders while maintaining operational efficiency, inventory accuracy, and compliance with company policies and transportation regulations. The Shipping Supervisor serves as a key leader within the warehouse, driving continuous improvement initiatives, monitoring performance metrics, and collaborating with cross-functional teams to support customer satisfaction and business objectives.

Requirements

High School Diploma or equivalent required
5+ years of warehouse, shipping, logistics, or distribution experience.
Forklift experience is required
2+ years of supervisory or team leadership experience in a warehouse or distribution environment.
Experience with ERP systems; Oracle and SAP preferred.
Strong knowledge of inventory control, shipping processes, transportation regulations, and warehouse operations.
Proficiency with Microsoft Office applications, particularly Excel.

Responsibilities

Supervise and coordinate daily shipping operations to ensure customer orders are processed accurately and shipped on time.
Lead, coach, train, and develop shipping associates to achieve departmental performance goals.
Monitor daily workloads and allocate resources to meet shipping schedules and customer requirements.
Ensure compliance with all company safety policies, OSHA requirements, and transportation regulations.
Conduct performance evaluations, provide ongoing feedback, and address employee performance concerns when necessary.
Maintain staffing schedules and assist with workforce planning to support operational demands.
Monitor and improve key performance indicators (KPIs), including on-time shipments, productivity, quality, and freight costs.
Coordinate with customer service, production, planning, inventory control, and transportation teams to resolve shipping issues and improve service levels.
Oversee shipping documentation, including bills of lading, shipping labels, freight paperwork, and carrier documentation.
Manage relationships with carriers and assist in resolving delivery, freight, and transportation issues.
Ensure inventory accuracy through proper shipment verification and transaction processing.
Identify and implement continuous improvement opportunities to increase efficiency and reduce costs.
Maintain accurate records and reporting within ERP and warehouse management systems.
Support cycle counts, inventory audits, and warehouse initiatives as needed.
Any other duties as assigned.