Shipping & Receiving Specialist at Warehouse

ClearCaptions LLC • Nashville, TN

3d • $19 - $20 • Onsite

About The Position

The Shipping & Receiving Specialist is responsible for the fulfillment of orders for shipping the Company’s products and support materials, both directly and through a 3rd party warehouse to customers and field sales representatives. The Shipping and Receiving Specialist manages the receipt of the Company’s product and support materials from factories and suppliers and manages the reverse logistics receipts of RMA’s and employee returned equipment.
This position works in our warehouse located in Antioch, TN., and reports to the Site Operations Manager.

Requirements

• High School Diploma or GED (General Education Degree) preferred.
• Shipping & receiving with FedEx, UPS, and DHK experience preferred.
• Knowledge of Salesforce.com order management or similar shipping/receiving application preferred.
• Excellent customer service skills and administrative experience.
• Able to lift items more than 50lbs with assistance when necessary.
• Excellent verbal and written communication skills, presentation, and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours.
• Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)

Responsibilities

• Ensures that all orders processed through the ClearCaptions shipping department and 3rd party warehouse are shipped in accordance with ClearCaptions and customer requirements in terms of labeling, quantity, packaging, and packaging integrity.
• Receives and unpacks goods. Checks receipts against waybills, packing slips, etc., prepares discrepancy reports when needed.
• Determines packaging requirements. May pack goods in accordance with applicable specifications, equipment characteristics, transportation methods/options, and routes.
• Updates and maintains all incoming and outgoing shipment records within the Salesforce order management application.
• Coordinates the movement and management of returned and replacement materials using established shipping and receiving processes.
• Conducts, as necessary, any search to locate products “lost” within the system or shipment routing. Adjusts records to reflect the situation and takes steps to correct the cause of the lost product.
• Maintains a clean, neat, and orderly work area.
• Conducts operations in a manner which promotes safety.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED