Shipping/Receiving Clerk

PPC FLEX•Payson, UT

15d

About The Position

The Shipping & Receiving Clerk is responsible for supporting production and the customer service team. Forklift experience required. Computer experience required; they will work constantly with Microsoft Word, Excel, Outlook, Teams and an ERP system (Radius). They will create/manage all shipping transactions in the ERP system and in the 3rd party portal. They will manage inventory receipts in the ERP system. They will work closely with internal teams to align customer expectations and needs with shipping. They will manage all inventory receipts and corrections coming from production. They will work closely with the shipping carriers to ensure on-time pickup and delivery.

Requirements

Computer skills including Microsoft Excel, Outlook, Word, Teams, and experience in an ERP system.
Forklift certified.
Forklift experience is a must.
Demonstrated success working for a manufacturer of finished goods; proven knowledge of shipping and product manufacturing procedures is a plus.
Proven ability to think strategically and to translate strategies into actionable plans
Exceptional interpersonal and communication skills
Passionate about exceeding customer expectations
Desire to continually learn and improve skill set
Ability to maintain professional and helpful attitude in high-tension or stressful situations
Assertiveness in pursuing resolution to issues
Ability to build trust by providing information in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas
Must have high attention to detail and accurate data entry
Ability to manage multiple simultaneous tasks and work under pressure
Must have strong problem solving and organization skills

Responsibilities

Accurately enters shipping/pickup information in 3rd party portal for daily shipments
Picks and ships inventory in ERP system (EFI Radius)
Maintains lead-times with suppliers for shipping supplies
Closely tracks shipments and communicates expected delivery dates of finished goods to customer service
Receive return raw material rolls daily from production in ERP system and correct errors as needed
Create inventory labels using the ERP system
Adheres to established performance goals and provides regular feedback to plant manager regarding ways to improve efficiency or streamline processes.
Coordinates with the customer service team to establish mutual understanding of customer needs to exceed customer expectations
Receive finished goods daily from production in ERP system and correct errors as needed
Assists with compiling paperwork for shipments and inventory receipts
Maintain records of damaged/rejected deliverables
Maintains a safe and clean work environment