Shipping/Receiving Clerk M-F 7am-3pm

Saddle Creek•Joliet, IL

7d•Onsite

About The Position

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Requirements

Must have a working knowledge of Business English, spelling and arithmetic, and office practices and procedures.
Ability to type accurately, make accurate arithmetic computations, prepare and maintain complex records and reports, follow written and verbal instructions and communicate effectively verbally and in writing.
Completion of High School Diploma and/or GED
Must be willing to submit to drug screen and background check
Must be able to stand for periods of up to 12 hours a day
Must pass pre-employment test if applicable
Minimum of 6 months experience in a customer service role
Knowledge of Microsoft Word, Excel & Power Point

Nice To Haves

Computer/WMS experience preferred
R F experience preferred
Suggest ideas to improve daily processes (LEAN)

Responsibilities

Deliver superior customer service at all times in all situations.
Provide customers with high quality, professional customer service and act as an extension of the customer within Saddle Creek Corporation.
Check in all carriers for appointments and ensure quality and accuracy of process.
Establish and maintain effective working relationships with associates, other agencies, customers and the public.
Assist customers on all issues, act as a liaison between the customer and Saddle Creek personnel, answer questions, offer solutions, and research issues in a timely and positive manner.
Accurate input and verification of BOLs on a timely basis.
Check in and out all carriers in accurate and timely manner.
Make or change appointments for customers as required.
Organization of files, to ensure the proper information and documentation is available to the customer in a timely and efficient manner.
Generating and retention of any required reporting for the customer and Saddle Creek.
Update outbound schedule and dispatch at scheduled times each day.
Print outbound BOLs and make available for drivers to pick up.
Communicate with the customer verbally and in writing with a professional and positive attitude.
Assist in answering the phones and making appointments as needed.
Additional duties as assigned by Supervisor or Management.
Maintain orderly desk area with information available to all associates and customers as needed.