Shipping / Receiving Clerk - 1st Shift

American Wood Fibers, Inc•Circleville, OH

22h•Onsite

About The Position

American Wood Fibers (AWF) is seeking a 1st Shift Shipping/Receiving Clerk for its Circleville, OH facility. This role is responsible for coordinating daily shipping and logistics activities to meet customer and supplier requirements. The position involves customer service, warehouse operations, mobile equipment operation, quality assurance, and other related activities to ensure efficient and effective logistics management.

Requirements

H.S. Diploma with 2+ years of work experience within Customer Service, Warehouse Logistics and Inventory Control.
Requires understanding of logistics transactions, processes, and documentation.
Must have a customer-centric orientation with all contacts and able to professionally and promptly respond to email and phone inquiries.
Intermediate knowledge of Microsoft Office, including Excel, Outlook, Word, and ability to quickly learn company business systems; excellent computer skills.
Able to work in a flexible, ever-changing environment with ongoing interruptions.
Strong numerical and time management skills with attention to detail.
Ability to perform in a fast-paced environment with rapidly changing priorities and competing deadlines.
High degree of initiative and independent execution.
Must be able to lift 25 to 40 lbs.

Nice To Haves

Operation of forklift or front end loader to load or remove material from company or customer-owned trailers.
May be asked to operate yard jockey to place trailers on/off the dock.

Responsibilities

Works closely and effectively communicates with Office Personnel and Operations to exceed customer expectations.
Provides and maintains excellent customer service.
Monitors, troubleshoots, and provides timely resolution on delivery exceptions daily.
Accurate processing of documents as per Specific Customer Requirements (shipping instructions, Bills of Lading, Shipping Labels, Canadian Documents etc.).
Reviews and ensures completeness for all shipping paperwork and activities.
Ensures that materials are on-hand for all current and upcoming shipment needs (Inventory Control).
Works with the shipping personnel to process Restacks/Rework Inventory.
Supports and trains shipping personnel.
Review daily shipping schedule, monitor incoming orders to ensure that we can meet the inventory needs as booked and awarded based on customer needs and expectations.
Support to outside AWF Sales Representatives, including shipment coordination of sample products, tracking and maintaining sample inventory levels, and other sales support activities.
Provide assistance to Office Personnel associated with month-end inventory controls and record keeping activities.
Use of mobile equipment in a safe, efficient, and responsible manner, including operation of forklift or front end loader to load or remove material from company or customer-owned trailers.
May be asked to operate yard jockey to place trailers on/off the dock.
Maintains and verifies that all current quality assurance measures are being followed and communicated.
Assists in the design and implementation of new quality assurance procedures as needed.
Attends and participates in a monthly safety meeting.
Establishes personal growth and works with fellow employees towards continuous improvement and teamwork.
Assists the supervisor and office personnel as necessary.
Other duties and projects as assigned.
Will also serve as back-up for Logistics Coordinator.