Shipping & Receiving Clerk I, Part Time, Temp (3 months)

Sfmoma•San Francisco, CA

13h•Onsite

About The Position

Under the supervision of the Warehouse Operations Manager, the Museum Store Shipping & Receiving Clerk is responsible for shipping, receiving, and providing direct support to ensure the efficient operation of warehouse activities and the delivery of effective customer service to effectuate the sales goals of the Museum Store. Shipping & Receiving Clerks rely heavily on interdepartmental communication with buying and sales floor team. This position directly impacts Museum Store sales by maintaining, shipping, and receiving all store merchandise in addition to supporting web store order fulfilment.

Requirements

Minimum of two (2) years of experience in book or other retail sales (or equivalent combination of training and education).
Experience in the areas of warehousing, receiving, buying or shipping preferred.
Ability and willingness to work with the public (vendors, buyers, publishers, customers etc.).
Must be a team player, and possess excellent interpersonal skills with the ability to resolve problems in a constructive manner.
Experience with computerized inventory systems; experience with Teamwork CHQ and Shipstation beneficial.
Ability to proficiently utilize most recent versions of Microsoft Excel & Word, Shipstation, and UPS WorldShip computer applications.
Ability to keep systems and files in an organized manner at all times.
Knowledge of billing and bookkeeping methodology.
Ability to type and handle a detailed digital filing system.
Knowledge of postal rates, regulations, and ability to correctly handle forms and operate equipment.
Knowledge of supply/purchasing systems to maintain supply inventories.
Ability to meet deadlines and handle multiple projects simultaneously.
Demonstrated punctuality and dependability.
Ability to conduct constructive problem resolution.
Familiarity with operating hand trucks and pallet jacks a plus.
Ability to learn and drive a forklift.

Nice To Haves

Some college coursework or BA degree preferred.

Responsibilities

Verify purchase order data, new vendor information, complete data entry and invoice reconciliation using Teamwork, an inventory management system.
Process all incoming shipments, including preparing necessary shipping documents and other related paperwork; packing and unpacking of shipments; labeling of merchandise; accurate receipt of goods; and maintaining stock and shipping areas.
Maintain vendor, purchase order, and publisher files, including digital record keeping.
Reconcile discrepancies in vendor information.
Process wholesale, mail, and telephone orders and related paperwork.
Prepare invoices for payment and process credits to accounts resulting from damaged or incorrect merchandise.
Prepare labels and assist in coordinating the movement of merchandise from the stockroom to the sales floor.
Maintain neat appearance of the store by organizing supplies, shelves, and displays, straightening merchandise.
Communicate problems and suggestions to supervisors and buyers.
Process retail orders – web, mail, telephone as well as wholesale orders, in-store pickup and RTVs.
Prepare for safe transport all domestic and foreign shipments.
Maintain paperwork and digital records on all shipments including order forms, back order records, wholesale accounts, mailing labels, foreign documents, insurance forms etc.
Track all orders shipped and resolve all related problems.
Maintain cost analysis log of all shipping activities, verifying UPS/USPS/FEDEX and other shipping service bills.
Coordinate all wholesale orders through the generation of invoices, preparation of pallets, arrangement of trucking services, input maintenance of Accounts Payables in computer data base; weekly analysis of business performance; and monitoring of shipping costs.
Set up new accounts, check credit references for new accounts and maintain up to date information regarding the status of all accounts to ensure the payment schedules are adhered to.
Track Accounts Receivable receipts, in collaboration with the Accounting Assistant.
Maintain and update retail shipping charts and communicate all special requirements as necessary.
Maintain shipping supplies.
Perform other related duties as assigned.