Shipping/Material Handling Supervisor

CorningWilmington, NC
$91,842 - $126,284Onsite

About The Position

The Shipping & Material Handling Supervisor is responsible for overseeing all shipping, receiving, storage, and material movement activities within the manufacturing plant. This role ensures accurate, timely, and cost-effective handling of raw materials, work-in-process, and finished goods while maintaining safety, quality, and productivity standards. The position works cross-functionally with Engineering, Maintenance Engineering & Technology (MET), Planning, and Customer Service to support equipment reliability, storage capacity planning, and error-free customer shipments.

Requirements

  • 3+ years of experience within a manufacturing environment, with demonstrated experience in shipping, material handling, or warehouse operations
  • Prior supervisory or team leadership experience required
  • Effective communication skills (within team, across the plant, and with external stakeholders)
  • Decision-making and prioritization in a fast-paced environment
  • People management and employee development
  • Coaching and team-building capability
  • Conflict resolution and employee relations skills
  • Mechanical aptitude to assist with troubleshooting warehouse and material handling equipment
  • Working knowledge of warehouse operations, material flow, and inventory control
  • Ability to collaborate cross-functionally with Engineering, MET, Planning, and Customer Service
  • Proficiency with standard computer applications, PS/SAP ERP and WMS systems experience desired

Nice To Haves

  • Experience with automated warehouse systems and ASRS operations
  • Knowledge of Lean manufacturing principles, Kanban, or just-in-time inventory systems
  • Familiarity with DOT, export shipping, or hazardous material regulations
  • Experience supporting equipment upgrades, automation projects, or process improvement initiatives
  • Bachelor’s degree preferred (Business, Engineering, or Supply Chain Management desired); or Associate’s degree with 5+ years of relevant supervisory experience in shipping, material handling, warehouse operations, or a manufacturing environment.

Responsibilities

  • Supervise daily shipping, receiving, warehouse, and material handling operations to ensure efficient workflow and on-time customer deliveries
  • Lead, train, schedule, and evaluate material handlers, forklift operators, and shipping personnel
  • Ensure accurate inventory movement, staging, and transaction processing within ERP/WMS and ASRS systems
  • Work closely with the Planning organization and Customer Service in Corning, NY to achieve targets for KPIs including error-free customer shipments and adherence to delivery commitments
  • Ensure adequate storage capacity planning and maintain ASRS storage projections for Wilmington Plant finished goods inventory
  • Coordinate with Engineering and MET to support the implementation of equipment changes, upgrades, and process improvements
  • Direct MET and warehouse technicians with daily troubleshooting and repair of warehouse and material handling equipment, including ASRS, conveyors, and forklifts
  • Oversee loading and unloading of trucks (IB freight & receiving), verifying quantities, condition, and shipping documentation
  • Enforce safety policies, OSHA requirements, and proper operation of material handling equipment
  • Maintain organized warehouse and storage areas to support safe and efficient material flow
  • Partner with planning team to achieve business performance metrics, including ship-to-promise, ship-to-request, error-free shipments (PPM), on-time delivery, inventory accuracy (cycle counts), and labor efficiency; identify trends and implement corrective actions as needed
  • Coordinate with procurement teams to investigate and resolve shipment discrepancies, inventory issues, and equipment-related disruptions
  • Support continuous improvement initiatives, including Lean manufacturing, 5S, and waste reduction activities
  • Ensure compliance with company policies, quality standards, and customer requirements
  • Maintain all department SOPs & documentation to ensure compliance within internal/external audits and ISO 9000/TL9000 requirements

Benefits

  • Company-wide bonuses
  • Long-term incentives
  • 100% company-paid pension benefit
  • Matching contributions to 401(k) savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid parental leave
  • Family building support
  • Fitness
  • Company-paid life insurance
  • Disability insurance
  • Disease management programs
  • Paid time off
  • Employee Assistance Program (EAP)
  • Recognition program
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