Shipping Lead (Manufacturing)

Electric Mirror LLC•Everett, WA

2d•$23 - $24•Onsite

About The Position

The Shipping Lead will be responsible for supporting and communicating with the team, ensuring packaging quality assurance, training and developing staff, and acting as a floater to backfill positions as needed. This role requires strong multitasking abilities in a fast-paced environment and a thorough understanding of packaging standards for various shipment types. The Shipping Lead will serve as a key liaison between office and floor teams, translating priorities into actionable tasks and coordinating cross-departmentally to resolve issues.

Requirements

Minimum 2 years of experience in a comparable shipping or logistics role.
Forklift certification or demonstrable forklift operation experience.
Minimum 2 years of experience in a manufacturing setting.
Strong verbal and written communication skills (email, in-person, and English proficiency).
Proficiency with Microsoft Office applications, especially Outlook and Excel.

Responsibilities

Master the visual-management tools used to assign and track “ready-to-ship” orders, prioritize work, and manage holds.
Serve as the main liaison between the office and floor teams, translating daily priorities into actionable tasks aligned with the supervisor/manager’s strategic plan.
Escalate complex issues to supervisors/managers for validation before moving orders into packaging or shipment phases.
Coordinate cross-departmentally with other leads and supervisors to resolve roadblocks and prevent process breakdowns.
Demonstrate strong multitasking abilities in a fast-paced environment.
Possess thorough knowledge of packaging standards for parcel, combo, LTL, and FTL shipments.
Identify and recommend packaging adjustments for special-needs shipments, such as custom units, high-value items, or oversized loads.
Partner with supervisors/managers to develop strategies for handling non-standard shipments.
Leverage on-the-job expertise to train staff across the parcel desk, combo station, and freight packaging areas.
Stay current on procedural updates from supervisors/managers and effectively disseminate this information to the team.
Proactively suggest process improvements and identify training needs.
Acquire comprehensive knowledge of all floor-level shipping roles.
Flexibly backfill positions as needed to sustain daily operations and meet departmental goals.