Shipping Lead

PFX Group • Montgomery, AL

1d • Onsite

About The Position

The Shipping Lead oversees daily shipping operations to ensure orders are accurately picked, packed, documented, and shipped on time. This role provides hands-on leadership to shipping associates, coordinates workflow, maintains accuracy of shipping records, and ensures compliance with company policies and carrier requirements. The Shipping Lead plays a key role in maintaining high service levels and supporting smooth warehouse operations.

Requirements

• High school diploma or GED required.
• 2–4 years of shipping or warehouse experience required; leadership experience preferred.
• Proficient in basic computer applications and shipping platforms.
• Knowledge of freight, parcel carriers, and shipping regulations.

Nice To Haves

• Experience using ERP or WMS systems is a plus.
• Forklift certification preferred (or willingness to obtain).

Responsibilities

• Coordinate and oversee daily shipping activities, including order picking, packing, staging, and loading.
• Ensure customer orders are shipped accurately, on time, and according to specifications.
• Prepare shipping documents such as bills of lading, packing lists, labels, and carrier forms.
• Verify accuracy of orders, quantities, product codes, and shipping addresses.
• Train, guide, and support shipping team members on procedures and best practices.
• Assign tasks, monitor productivity, and ensure proper workflow throughout the shift.
• Provide coaching, feedback, and support to help employees meet performance expectations.
• Assist with onboarding of new shipping staff.
• Coordinate pickups with carriers, freight companies, and small-package shipping partners (UPS, FedEx, etc.).
• Ensure all shipments meet carrier requirements and shipping deadlines.
• Resolve shipping issues, delays, or discrepancies in a timely manner.
• Maintain accurate records in ERP or warehouse management systems.
• Confirm shipment details, scan inventory, and ensure all documentation is complete and correct.
• Assist in maintaining shipping logs, manifests, and compliance paperwork.
• Ensure all shipments are properly packaged, labeled, and meet quality standards.
• Maintain a clean, organized, and safe shipping area.
• Enforce OSHA, company safety rules, and proper use of PPE.
• Ensure compliance with regulations for hazardous materials, international shipments, or special handling requirements (if applicable).
• Assist with cycle counts, inventory audits, and restocking.
• Communicate shortages, damaged goods, or discrepancies to Inventory Control or Management.
• Support warehouse operations and cross-train with other departments as needed.

Benefits

• Competitive compensation
• Career growth opportunities – we prioritize internal promotions
• Generous 401k match
• Comprehensive health benefits, including medical, vision and dental coverage and Telemedicine
• Paid vacation and holidays
• Tuition assistance program – support for continued education and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED