Shipping Coordinator
About The Position
The Shipping Coordinator is responsible for coordinating the product shipping process from order receipt to final delivery. This position ensures timely and accurate order fulfillment by managing order flow, communicating with clients and internal departments, maintaining accurate documentation, and operating material handling equipment (MHE) safely and efficiently. The Warehouse Clerk also supports warehouse quality and inventory control activities, including assisting with quality checks and cycle counting. WHO WE ARE: At Rollease Acmeda, we are innovators of precision window covering hardware systems, specialized fabrics, and automated shade solutions. Since 1980, we have been on the cutting edge of design, development and distribution within the window furnishing industry. The years of knowledge and experience have enabled us to deliver broader product choices, enhanced technologies, and an exceptional level of service to our trade customer base. We are proudly owned by JM Family Enterprises, one of the largest privately owned companies in the US.
Requirements
- Minimum 1–2 years of experience in warehouse operations, shipping/receiving, or logistics coordination
- High school diploma or GED required; associate degree preferred
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams)
- Strong working knowledge of Warehouse Management Systems (WMS)
- Excellent written and verbal communication skills
- Strong organizational, problem-solving, and time management abilities
- Ability to read and interpret shipping documents and inventory records
- Forklift certification or ability to obtain within 30 days of hire
- Ability to lift up to 50 lbs. and stand or walk for extended periods
- Ability to frequently bend, stoop, and reach in warehouse environment
- Demonstrates strong attention to detail, effective team collaboration, customer focus, safety awareness, process efficiency, and technical proficiency
- Exhibit Company Core Values of Consideration, Cooperation, Communication, Accountability, and Innovation
- Consistently exhibit company core values of Consideration, Cooperation, Communication, Accountability, and Innovation
Responsibilities
- Prepare, process, and track outbound shipments to ensure timely and accurate delivery.
- Verify shipping documentation, including bills of landing, packing lists, and carrier labels.
- Schedule carrier pickups and communicate shipment details with logistics partners.
- Serve as the primary point of contact for clients regarding order status, shipment updates, and delivery confirmations.
- Respond promptly and professionally to client inquiries via email and phone.
- Resolve any shipping discrepancies or delays in coordination with internal teams.
- Coordinate order processing through the warehouse to ensure accurate and efficient fulfillment.
- Collaborate with warehouse associates, inventory control, and shipping/receiving departments to prioritize orders.
- Monitor workflow and use WMS data to identify and eliminate bottlenecks in the shipping process.
- Operate forklifts, pallet jacks, and other warehouse equipment safely and in accordance with company policies.
- Assist in loading and unloading trucks as needed to support shipping operations.
- Conduct routine equipment inspections and report maintenance issues.
- Assist with quality checks to verify accuracy in picking, labeling, packaging, and shipping.
- Participate in regular cycle counting to maintain accurate inventory levels.
- Report inventory discrepancies or product damages promptly for correction and documentation.
- Maintain accurate records of shipments, orders, and inventory transactions in the WMS.
- Enter and update data in warehouse management and ERP systems.
- Generate and analyze reports using Excel to track productivity, accuracy, and shipping metrics.
Benefits
- Paid Holidays - Including company-wide holiday shutdown
- Generous Paid Time Off
- Medical Dental, and Vision Benefits effective the first of the month following 30 days of hire
- Employer Paid Short Term Disability, Travel Insurance, Life Insurance, and Employee Assistance Program
- Voluntary benefits including Long Term Disability and Pet Insurance
- 401K with Employer Matching Dollars
- Wellness Reimbursement Program
- Tuition Assistance Program
- Global company with offices in the US, AU, and EU
- Ability to work in a growing company where your talents and skills can have a positive impact
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
