Shipping Coordinator

Sierra Olympia • Hood River, OR

2d • Onsite

About The Position

Shipping Coordinator Position Summary: We are seeking a Shipping Coordinator to own end-to-end shipping (production and RMA) and international export execution across the organization. This role centralizes responsibility for all inbound (import) and outbound shipments, domestic and international, while ensuring accurate documentation, export/import compliance, and timely coordination with accounting. This role is critical to reducing operational and compliance risk, improving cycle times, and eliminating dropped handoffs across functions. What You’ll Own All outbound shipments (customer orders, RMAs, demos, returns) Inbound shipments (returns, customer-furnished equipment, imports) Export and import documentation, licensing coordination, and record retention (tbd depending on experience) Shipment preparation (packaging/boxing, labeling, documentation) Coordination with accounting to ensure accurate and timely invoicing and credits Maintenance of audit-ready shipping and export records Why This Role Matters Clear accountability from shipment initiation through invoicing Reduced export compliance and documentation risk Faster, cleaner handoffs between operations and accounting Immediate relief for multiple team members currently sharing fragmented shipping duties Better cross-training and operational resilience Responsibilities Execute all shipping and receiving transactions accurately and on time Prepare shipments to keep technicians focused on build and test work Maintain export and shipping documentation in accordance with regulations and internal procedures Coordinate closely with accounting to support billing and RMA workflows Identify and resolve shipment discrepancies or process breakdowns Support continuous improvement and cross-training within the supply chain team

Requirements

• 3+ years of experience in shipping, logistics, or operational coordination
• Strong attention to detail and end-to-end workflow ownership
• Clear written and verbal communication skills
• Comfort working cross-functionally with operations and accounting

Nice To Haves

• Export/import compliance experience
• SAP B1 or similar ERP experience
• Manufacturing or regulated-environment experience

Responsibilities

• Execute all shipping and receiving transactions accurately and on time
• Prepare shipments to keep technicians focused on build and test work
• Maintain export and shipping documentation in accordance with regulations and internal procedures
• Coordinate closely with accounting to support billing and RMA workflows
• Identify and resolve shipment discrepancies or process breakdowns
• Support continuous improvement and cross-training within the supply chain team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed