Shipping Coordinator
American Concrete Products•Kansas City, KS
About The Position
American Concrete Products is a leading manufacturer of quality concrete products for various industries. We are currently seeking a dedicated and hardworking Concrete Laborer to join our team. We are seeking a Shipping Coordinator who will take customer orders, plan daily logistics and provide other customer service functions for valued customers.
Requirements
- Prior experience in similar role required
- Strong communication skills (verbal and written) (outside customers and inhouse staff)
- Strong computer experience and knowledge in MS Suite (Outlook, Word, Excel)
- Organizational skills
- Ability to multitask
Responsibilities
- Take customer orders and execute delivery of product.
- Work with in-house and out of house drivers to plan number of loads daily.
- Communicate with Quality Control staff to ensure product is ready to ship.
- Answer and return Customer phone calls in a timely manner and handle issues swiftly and professionally.
- Manage relationship with outside trucking broker(s) to maintain service quality, capacity, and freight budget.
- Address product quality or service gaps with Staff/Vendors and implement procedures to prevent future instances.
- Assist with the management of Customer receivables/credit to minimize impacts on future shipments.
Benefits
- Medical, Dental & Vision Benefit’s after 60 Days
- Competitive Compensation & Profit Sharing
- Available Over Time
- 401K with Match
- Internal promotional opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
