Shipping Coordinator

Wire Experts Group Inc.•Loveland, CO

6d•$18 - $23•Onsite

About The Position

Responsible for monitoring merchandise leaving the warehouse and ensuring customers receive items ordered in a timely manner. An ideal candidate thrives in an environment that requires attention to detail, effective problem-solving skills, and the ability to switch quickly between tasks. Tasks include creating shipping documents such as invoices, purchase orders, SLIs, and BOLs, and learning software from different shipping entities, including solving software-related problems. Must be able to prioritize production activities with Respool and OQC for OTS. May include acting as a liaison between customers and the company to ensure that products and documents are received quickly and efficiently. KPI's Annual KPI's will be established with assistance from the Production Control Supervisor. Establishing and meeting KPIs are essential requirements of this position.

Requirements

Customer and Personal Service - Knowledge of principles and methods for providing customer service. Meeting quality standards and evaluating customer service, whether internal or external.
Experience with spreadsheet or database software such as Microsoft Excel.
Mathematics.- Knowledge of arithmetic and statistics.
Critical Thinking – Use logic to identify approaches to problems and solutions, and draw conclusions.
Time Management – Managing your own time in a fast-paced environment with frequently changing dynamics.
Instructing – Must be able to teach others how to perform tasks.
Organizational- maintaining a clean, organized, and safe work area.
Interpersonal Skills - Detailed and effective communication with internal and external customers and vendors.
Written Comprehension – The ability to read and understand information and ideas in written and verbal form.
Oral Expression – The ability to communicate their thoughts and information so that others will understand.
Ability to lift up to 35 lbs. and occasionally lift up to 55 lbs.
Ability to sit for long periods of time
Ability to see details at a close range
Ability to type efficiently over long periods of time.
High School Diploma or GED equivalent

Nice To Haves

ECCN / Export Controls: Working knowledge of export classification (ECCN) and export documentation; able to support classifications and compliance data when we act as exporter of record, including coordination with internal stakeholders and our customs broker.
HTS / Tariff classification: Experience assigning or validating HTS codes and understanding tariff/duty impacts when we are responsible for classification; able to partner with a broker to confirm classifications and resolve discrepancies.
ACE portal / U.S. customs processes: Familiarity with the Automated Commercial Environment (ACE) and common customs-entry data elements; able to perform applicable ACE-related activities and/or provide accurate data to our broker for entry.
Customs issue resolution: Proven ability to troubleshoot and “unstick” delayed international shipments (e.g., holds, missing documentation, exams) by driving timely communication with customers (for customer-routed freight), freight forwarders, and our customs broker.
International shipping documentation: Experience preparing and validating commercial invoices, certificates of origin, AES/EEI workflows (as applicable), and other documents required by destination, Incoterms, and broker/customer requirements; ensures data accuracy to prevent delays.