Shipping Clerk

Maola Local Dairies•High Point, NC

1d•Onsite

About The Position

The Shipping Clerk is essential to ensuring the accurate and timely movement of products form our facility to our customers. The ideal candidate will possess strong communication skills, keen attention to detail, and the ability to thrive in a fast-paced environment.

Requirements

High School diploma or GED required
Prior warehouse experience preferred
SAP system experience is a plus
Comfortable working in a cold environment with fluctuating temperatures
Ability to obtain a pallet jack and/or forklift license preferred
Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
Take responsibility for actions and anticipate challenges before they arise.
Solve problems both within and outside of departments, proactively addressing issues as they occur.
Prioritize understanding and meeting both internal and external customer needs.
Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
Proactive in identifying opportunities and addressing potential threats.
Act independently and decisively, rather than waiting for situations to demand action.
Possess the ability to identify and address complex issues with minimal guidance.
Skilled at analyzing challenges and finding practical, effective solutions.
Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.
Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
Frequently required to stand and walk.
Must be able to reach, bend, extend, and lift 50-60 pounds.

Nice To Haves

Prior warehouse experience
SAP system experience
Ability to obtain a pallet jack and/or forklift license

Responsibilities

Receive and review orders for accuracy and completeness
Ensure the correct products are picked, packed, and prepared for shipment
Verify order contents, quantities, and shipping details to ensure accuracy
Coordinate with shipping carriers to schedule pickups and deliveries in a timely manner
Prepare shipping documentation and labels in compliance with regulatory and company requirements
Monitor and track shipments to confirm on-time delivery and proactively address delays
Communicate clearly and professionally – both verbally and in writing – with internal teams, carriers, and customers to provide shipping updates
Respond promptly to customer inquiries related to order status, shipping timelines, and tracking information
Enter finished goods into SAP with accuracy and attention to detail
Support general warehouse and facility tasks during downtime, including cleaning, organizing, or operating a forklift (if certified)