Shipping Associate Tier 1

Fat Quarter Shop•Kyle, TX

About The Position

The Shipping Associate is responsible for verifying customer orders and preparing them for shipment. The role includes preparing shipping boxes and packing materials, checking orders for accuracy and quality, packaging items according to company guidelines, creating shipping labels, and sorting completed packages. Associates use a WMS system and other available resources to verify order and shipping information, address errors and customer comments, and meet individual or group shipping quotas. The position also involves operating equipment as needed, maintaining a clean and safe workplace, and assisting in other departments when assigned. This role requires frequent standing, bending, reaching, and lifting. Employees may need to stand and look at a computer screen for periods of up to and exceeding 120 minutes. The position requires close and peripheral vision, depth perception, and the ability to adjust focus. Fat Quarter Shop is an affirmative action and equal opportunity employer and provides reasonable accommodation for individuals with disabilities.

Requirements

High school diploma or equivalent.
Must be able to pass a background check and drug test.
Ability to read and understand customer orders, policies, and procedures.
Acute attention to detail and problem-solving skills.
Proficiency with basic computer applications.
Basic math skills, including division, addition, and subtraction, to calculate yardage and order amounts.
Ability to communicate effectively for clarity and understanding.
Ability to stand for periods of up to and exceeding 120 minutes.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 60 pounds.
Ability to regularly stand, bend, and reach.
Vision abilities including close vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to look at a computer screen for periods of up to and exceeding 120 minutes.

Responsibilities

Assemble, inspect, and stock shipping boxes, ensuring they meet quality standards and are ready for order fulfillment.
Maintain adequate supplies of packing materials at assigned stations.
Perform final checks for defective items, missing yardage, and other order mistakes.
Sort packages and place them in the proper shipping locations.
Verify order completeness and accuracy using the WMS system to scan item barcodes as applicable.
Package items in the correct containers based on product, shape, size, and destination.
Create and print shipping labels according to parcel weight.
Use plastic or bubble wrap to protect items when needed.
Verify shipping information and ensure error messages, customer questions, and comments have been addressed.
Maintain high packaging quality and keep errors within acceptable guidelines.
Operate a paper-feeder and/or tape machine as needed.
Meet designated individual and/or group shipping quotas.
Perform general housekeeping to maintain a safe and clean workplace.
Perform other assigned responsibilities, including working in alternative departments as needed.