SHIPPING AND RECEIVING CLERK

United State Cold Storage Inc / USCS•Warsaw, NC

About The Position

The Customer Service/Shipping & Receiving Clerk will be responsible for communicating effectively with customers regarding the inbound and outbound movements of their product. The position involves telephone work as well as electronic communication via fax and email. Typing and computer use is necessary for processing out bound customer orders. The position also involves processing inbound and outbound loads at the shipping and receiving window during times of heavy volume and coverage as needed.

Requirements

High School Diploma or GED
Excellent communication skills, written and oral
Ability to perform but not limited to the following tasks, be familiar with and able to interpret packing slips, enter into the computer the correct information, to acknowledge receipt of the goods into the purchase order and processing database
Good arithmetic, reading, and typing skills
Ability to work overtime as needed
Understand and follow verbal instruction, written instruction and company policies
A starter that can work independently and coordinate with others
Follow safety procedures at all times
Ability to manage stress and productivity guidelines

Nice To Haves

1 - 3 years preferred experience

Responsibilities

Provide customers with information regarding their inventory
Perform shipping and receiving duties
Maintain professional relationships with the carriers and customers
Follow all customer requirements and preparation for the shipment of the customers inventory out of the facility
Check in and out all truck drivers
Assign Dock Doors
Ensure all paperwork is filled out properly
Place driver’s license information and or seal numbers in the system
Fill out pallet receipts for pallet accounts and/or bill for pallets
Report overages, shortages, defective materials or questionable condiments to the department supervisor
Produce accurate inbound paperwork so warehouse can confirm delivery of products
Notification and/or delivery of incoming product to end user
Ensure each receipt has documentation (Packing Slip etc.) to support computer system entries
Complete daily Shipping/Receiving entries in computer system
Prepare paperwork in system, manage product to be shipped or received
Be knowledgeable of product location within warehouse
Confirm all orders are loaded
Ensure the driver reviews bill documentation and confirms the driver has all the correct paperwork for the load with the correct destination
Always maintain a professional manner in appearance and communications
Participate in staff and/or customer meetings if required
Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems
Identify and record any issues relating to product, processes and/or quality
Initiate, recommend, or provide solutions through appropriate channels
Verify the implementation of solutions
Follow posted security procedures at all times while in the building
Participate in Safety and Educational Training