Shipping and Receiving Clerk – 1st Shift M-F Starting $20/hr

Stanley Black & Decker•Salt Lake, UT

6d•Onsite

About The Position

This role is for a Shipping and Receiving Clerk on the 1st Shift, Monday to Friday, with a starting pay of $20/hr. The company is looking for individuals who are driven by purpose, integrity, and a relentless pursuit of excellence. This position is part of a large team of over 54,000 professionals across 60 countries, working with well-known brands such as DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The clerk will be responsible for handling pricing, identifying items with catalog numbers and descriptions, verifying quantities, and extending items on customer orders. They will also attract potential customers by answering product and service questions, driving incremental sales, and suggesting additional products and services. The role involves conducting customer sales and service both in person and over the phone, assisting customers with product application, features, benefits, and proper handling and maintenance. Additionally, the clerk will be responsible for selling services, programs, and products to customers and resolving product or service issues by clarifying complaints, determining causes, selecting and explaining solutions, expediting corrections or adjustments, and following up to ensure resolution.

Requirements

Experience reading schematics and determining parts needed for specific tool repairs
A high degree of integrity and accountability.
Dependability, reliability, and the ability to work with minimal supervision
Superior customer service and salesmanship skills.
Excellent skills in Microsoft applications, including Excel, Power Point, Word, Outlook.

Nice To Haves

Bilingual proficiency preferred

Responsibilities

Handle pricing, identifying all items as a catalog number and description, verifies quantity, and extending all items on customer orders.
Attract potential customers by answering product and service questions; drives incremental sales and suggests other products and services.
Conduct customer sales and service both at the counter and via phone.
Service customers on product application, features, benefits and proper handling and maintenance.
Responsible for making sales of services, programs and products to customers.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.