Shipping and Receiving Clerk – 1st Shift M-F Starting $20/hr

Stanley Black & Decker•Addison, IL

11d•Onsite

About The Position

The Shipping and Receiving Clerk will verify and keep records of incoming and outgoing shipments into the Service Center while assisting other parts of the center during S&R non-productive hours. They will be a team player and willing to take the initiative to assist where needed. This role involves operational responsibilities such as utilizing knowledge of shipping procedures to verify and keep records of incoming and outgoing shipments, preparing items for shipment, identifying information to confirm against invoices, orders and/or other records, unpacking and examining incoming shipments, rejecting damaged items, recording shortages, and keeping an adequate supply of shipping materials on hand. Additionally, the role includes sales and client relations responsibilities such as corresponding with shippers and/or customers to rectify damages and shortages, customer service interaction, answering phones, and conducting customer sales and service both at the counter and via phone. Safe work practices are essential, including achieving Environmental Health and Safety (EHS) goals, maintaining a clean and orderly work area and equipment, and following prescribed safety regulations. Administrative tasks involve interpreting packing slips, entering correct information into the computer, and acknowledging receipt of goods into the purchase order and processing database. The position also requires covering the front counter for CSR breaks and as needed during peak hours.

Requirements

Ability to work a regular schedule of 40 hours per week.
Ability to work additional hours as needed to meet customer demands.
Possess a high school diploma or GED equivalent.
Possess a valid driver’s license and a good driving record.
Operate with a high degree of integrity and accountability.

Responsibilities

Utilizing knowledge of SB&D shipping procedures to verify and keep records of incoming and outgoing shipments into the Service Center.
Preparing items for shipment.
Identify information to confirm against invoices, orders and/or other records.
Unpacking and examining incoming shipments, rejecting damaged items, recording shortages.
Keeping an adequate supply of shipping materials on hand at all times.
Corresponding with shipper and/or customers to rectify damages and shortages.
Customer service interaction, answering phones.
Conducts customer sales and service both at the counter and via phone.
Achieve Environmental Health and Safety (EHS) goals set for the center by the division.
Maintaining the work area and equipment in a clean and orderly condition and follow prescribed safety regulations.
Be familiar with and able to interpret packing slips, enter into the computer the correct information, to acknowledge receipt of the goods into the purchase order and processing database.
Cover the front counter for CSR breaks and as needed during peak hours.