Shipping and Receiving Clerk (52313)

Headway Technologies • Milpitas, CA

1d • Hybrid

About The Position

Under the direction of the Sr. Manager of Operations Support, the Shipping and Receiving Clerk is responsible for receiving, cataloging, and distributing shipments across all departments and buildings withing the Company; continuously maintains a clean and organized shipping area; plans for large shipments to ensure adequate space and sufficient storage are available; uses various software applications to ship boxes, letters, and overnight shipments such as FedEx, DHL, UPS, etc.; troubleshoots shipment issues such as items not received, returned, or missing to ensure customer service expectations are met. The position is located in Milpitas, CA.

Requirements

• High School Diplomas or GED
• Two years of hands’ on experience working in a warehouse or shipping center
• Proficient in the use of Microsoft Office Applications
• Knowledge and ability to ship, receive, inventory, and distribute shipments and materials across departments or buildings
• Knowledge and ability to use shipping applications such as FedEx, DHL, UPS, etc., to ship letters, packages, or boxes
• Knowledge and ability to use a forklift or pallet jacket to move items within the shipping area
• Able to maintain a clean and organized shipping area
• Able to use critical thinking skills to troubleshoot and resolve shipment issues
• Able to provide excellent customer service to internal and external customers
• Demonstrated time management skills and the ability to multitask
• Able to comply with all safety policies and procedures
• Flexible and able to prioritize

Responsibilities

• Receives, logs, and distributes shipments across all departments and buildings
• Maintains a clean and organized shipping area; orders shipping supplies including boxes, envelopes, etc.
• Plans for large shipments to ensure adequate space and sufficient storage are available on the receiving dock or shipping area
• Uses various software applications FedEx DHL, or UPS to ship boxes, letters, and overnight items; tracks shipments to ensure receipt
• Troubleshoots shipment issues such as items not received, lost or stolen shipments, or returned items; ensures customer service expectations are met for delivery or shipment
• Operates a forklift or pallet jack to move or store large shipments; lifts heavy items using appropriate lifting techniques
• Adheres to all safety policies and procedures as required
• Performs other duties of a similar nature or level

Benefits

• bonus target
• health insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED