SHIPPING AND RECEIVING ASSOCIATE (Wednesday - Saturday 8:00pm - 6:30am)

United State Cold Storage Inc / USCS•Syracuse, UT

11h•Onsite

About The Position

This role is responsible for managing the inbound and outbound movements of product, including communicating with carriers, entering product information into the WMS, verifying driver identification, assigning dock doors, and ensuring accurate data entry from carrier/customer paperwork. The associate will also generate bill documentation, report any issues with product or conditions, collect charges, and assist with posting shipments. Additionally, the role involves acting as a Welcome Center Associate and Security Guard when needed, including overseeing check-in/check-out processes and trailer verification. The position requires working effectively both inside and outside to communicate with drivers.

Requirements

High school diploma, GED, or equivalent
Customer service oriented.
Familiar with and able to interpret packing slips
Use a WMS to process and track the flow of goods coming and going from the warehouse.
May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
Stand and walk for extended periods.
Use hands to handle objects, tools, or controls.
Attention to detail.
Effective communication, vision, and hearing are essential for safety and productivity.
Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
Operate a registered motor vehicle if apart of daily tasks.
Engage in frequent personal interaction and communication.
Possess strong arithmetic and reading skills.
Follow verbal instructions, written instructions, and company policies.
Be a self-starter, able to work independently and coordinate with others.
Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

Responsibilities

Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.
Enter product into the WMS, understand how product is stored, and how it is shipped out of the facility.
Engage with drivers, verify identification, assign dock doors, and check drivers in and out.
Knowledge of product location within the warehouse to effectively assign dock doors.
Communicate any issues to the warehouse for planning.
Accurately enter data into the system from carrier/customer paperwork to properly process inbounds.
Generate bill documentation, ensure carrier reviews paperwork, and confirm the driver has correct paperwork for the load with the correct destination.
Report overages, shortages, defective materials, or questionable conditions as per customer requirements to the department supervisor and note on carrier/customer documentation.
Put all necessary information regarding appointments including driver’s paperwork, seal, trailer number etc.
Act as the final check point for order completion and accuracy prior to releasing the driver.
Identify extra charges for pallets, overtime, labor etc. and collect appropriate charges from the driver.
Assist Customer Accounts with the posting of inbound and outbound shipments.
Maintain professional relationships with carriers and customers.
Act as a Welcome Center Associate and Security Guard when needed, including overseeing the complete check in and check out process, trailer verification procedure, checking the yard, and verifying sealed trailers.
Work effectively outside in order to communicate with drivers.
Maintain a professional demeanor in appearance and communications at all times.
Participate in staff and/or customer meetings as required.
Take initiative to prevent non-conformities related to product, process, and quality systems.
Identify and report any issues related to product, processes, and/or quality.
Propose and implement solutions through appropriate channels.
Ensure solutions are effectively implemented.
Follow posted security procedures at all times while in the building.
Participate in safety and educational training programs.