Shipping and Receiving Associate

Protolabs • Brooklyn Park, MN

8d • $20 - $27 • Onsite

About The Position

The Shipping & Receiving Associate is responsible for the accurate receipt, handling, storage, packaging, and shipment of materials, parts, and finished goods. This role supports efficient manufacturing and fulfillment operations by ensuring inventory accuracy, timely movement of products, and compliance with company safety and quality standards.

Requirements

• High School Diploma or equivalent
• Strong communication skills, both verbal and written
• Ability to work safely with sharp tools/objects, such as but not limited to, hobby knives, utility knives, pliers
• Ability to work independently with minimal supervision
• Ability to multitask and prioritize own workload
• Ability to work in a fast-paced, team-oriented work environment
• Ability to comprehend and follow printed and computer-screen instructions, and direction from supervisors or technical leads
• Strong sense of urgency
• Solid customer service skills
• U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.

Nice To Haves

• 2+ years of shipping and receiving experience
• Forklift experience
• Experience using UPS, FedEx shipping software preferred
• Experience with international shipments preferred

Responsibilities

• Prepare and process all domestic and international shipments using UPS, FedEx, LTL and other carriers and couriers.
• Determine appropriate carrier and method of shipment required to meet internal and external customer demands.
• Maintain internal databases including intranet and ERP system to ensure accurate shipping history.
• Work with internal customers to resolve customer service issues, including, but not limited to: shipping errors, order entry errors, late orders, packing slip/part count/PO discrepancies.
• Proactively communicate shipping issues to customer service for resolution.
• Support other departments (Sales, Marketing, and Customer Service) with preparing and shipping tradeshow supplies, marketing materials, and samples by requested ship method.
• Maintain clean and organized work area with emphasis on safety, quality, efficiency, and utilization.
• Continually seek to improve work processes and individual performance.
• Adhere to all company policies and operational procedures.
• Perform other related duties as assigned.

Benefits

• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• At least 3 weeks of PTO
• Holiday Pay
• Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a discounted rate
• Matching grants through Protolabs foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED