Shift Supervisor

Cando Rail & Terminals•Gregory, TX

22h

About The Position

The Shift Supervisor is responsible for safe, customer-oriented, and cost-effective execution of customers’ industrial switching needs. The role coordinates safety initiatives, workflow processes and procedures, people management, and daily operational requirements at assigned sites. The supervisor supports operational effectiveness, employee development, customer relationships, and compliance with company safety policies and applicable railway requirements. This job description does not limit the assignment of work or constitute a complete list of duties.

Requirements

Experience managing railway personnel in a customer-focused environment.
Experience managing efficiency and effectiveness to bring about change in a fast-paced environment.
At least two years of leadership experience, preferably in rail switching and/or an industrial environment.
At least one year of experience working with Safety Management Systems in an industrial environment.
At least one year of experience developing and managing capital and operating budgets.
Effective oral and written communication with people of varied backgrounds and comprehension levels, including managers, employees, customers, and the public.
Ability to work collaboratively and foster a respectful workplace and positive relationships.
Knowledge of modern principles, practices, and techniques for motivating employees and building successful teams.
Ability to measure and report financial metrics, align work with department budgets, and understand efficient service delivery.
Sound, responsible, and innovative decision-making.
Ability to implement sustainable best practices in skill development, training, and service delivery.
Proficiency in Microsoft Word, Excel, and Outlook, and ability to adapt to other software systems.
Ability to obtain and maintain GCOR certification, meet FRA standards, hold a valid state driver’s license, maintain safety-critical medical status, and meet safety and customer requirements.

Responsibilities

Perform Safety Management System activities, including Employee Efficiency Testing, Loss Prevention Observations, and incident reporting.
Implement changes resulting from site and employee performance audits, and follow up to confirm their effectiveness.
Respond to incidents and lead, implement, and recommend solutions and corrective actions.
Work with employees daily to uphold Cando safety policies, identify operational hurdles and inconsistencies, and align operations with customer needs.
Design and implement work systems and procedures to improve operational effectiveness.
Promote safe work practices and mentor employees in safe railway operations.
Ensure service aligns with the company’s vision, mission, goals, and customer needs.
Implement plans for managing growth and delivering goals and objectives.
Supervise on-site contractors and ensure they have the understanding, skills, training, and resources to meet objectives.
Lead division initiatives and deliver programs and policies.
Identify new business leads and implement startup plans for new business.
Assist with site invoicing and purchasing, and ensure accurate tracking of key consumables.
Monitor locomotive and equipment procurement and maintenance programs.
Work with site supervisors to improve operational practices and align services.
Promote harmonious employee relations, guide and coach supervisors, and maintain customer relationships at the site level.
Prepare and implement employee development plans and ensure employees receive adequate training.
Oversee site staffing, including interviews, onboarding, schedules, absenteeism, payroll activities, training coordination, and performance evaluations.
Work with local Class 1 providers to resolve day-to-day issues.
Measure and report financial metrics and align activities with department budgets.
Perform rail switching as a ground person and/or locomotive operator when necessary.