SHIFT SUPERVISOR (FULL TIME)
About The Position
We are hiring immediately for a full time SHIFT SUPERVISOR position. If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable. Job SummarySummary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
Requirements
- Prior leadership, customer service, conflict resolution, and communication experience are required.
Nice To Haves
- Willing to train
Responsibilities
- Responsible for providing training and creating work schedules.
- Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
- Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
- Acts as the contact person for employees with complaints or requests for time off.
- May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
