Shift Supervisor - Towne Center - #126

Goodwill Industries of Southwest Florida•Naples, FL

20h•Onsite

About The Position

Under the direction of the Store Manager, the Shift Supervisor assists the management team in achieving revenue, expense, and profit objectives as outlined in the store's budget. This role involves training staff to meet production goals, merchandise standards, customer service expectations, and mission integration, while ensuring full adherence to company policies and procedures. The ideal candidate possesses a combination of business acumen, interpersonal skills, and leadership to meet store performance standards. Working long hours, weekends, evenings, and holidays may be required.

Requirements

High school diploma or the equivalent.
Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone.
Skills to work in stressful conditions and use good judgment, patience and understand.
Follow oral and written instructions.
Familiarity with business related mathematics.
Bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds.
Able to stand for long periods of time.

Nice To Haves

One year of retail sales experience preferred.

Responsibilities

Assist the management team in achieving revenue, expense, and profit objectives.
Train staff to successfully comply with all production goals, merchandise standards, customer service expectations, and mission integration.
Ensure full adherence to all company policies and procedures.
Supervise and train staff in production, merchandising, checkout, and customer service.
Bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds.
Stand for long periods of time.
Occasionally work outdoors where temperatures and climate can fluctuate.