Shift Supervisor, Evergreen Family Residence

CAMBA•New York, NY

2d•Onsite

About The Position

CAMBA is a community organization that offers over 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. CAMBA operates shelters for single adults and families, providing a supportive, structured, therapeutic, safe, and drug-free environment. The Evergreen Family Residence, funded by the New York City Department of Homeless Services, offers a similar supportive environment for 51 families in a transitional residence program, aiming to help them transition into permanent housing. The facility includes rooms, common areas, on-site security, and social services.

Requirements

HS Diploma or GED and 3 years applicable experience, OR Associate’s degree (A.A.) and 2 years applicable experience, OR Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience.
Require TB results prior to start date.
Attestation for State Central Child Abuse Registry.
Must obtain and maintain First Aid/CPR certification.
Must obtain and maintain certification in overdose prevention.
Must obtain and maintain F-80 Fire Safety Coordinator certification.
Must obtain and maintain CPI (Crisis Prevention) certified.

Nice To Haves

Bi-lingual English and Spanish.

Responsibilities

Ensure the smooth running and supervision of all facility/operations-related staff and services on a day-to-day basis to meet client goals, targets, and performance outcomes.
Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with Federal, State, City and CAMBA security and privacy policies.
Input client data using DHS’ CARES database.
Communicate effectively with clients, peers, supervisors, and funders.
Ensure regulatory compliance with NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc.
Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry.
Ensure the safety and security of operations by maintaining adequate staffing levels.
Remain on-site to provide supervisory coverage at all times, including breaks, when working shifts as the only on-site Shift Supervisor.
Ensure inventory of security equipment is up to date.
Ensure security of valuables and medications in safe/cabinet.
Retrieve, observe and document client’s self-administration of medications.
Manage and coordinate the day-to-day functions of the shift, ensuring programming, rounds, and client care services.
Professionally respond to complaints, incidents and emergencies, interviewing parties, analyzing, collecting data, documenting and reporting.
Resolve individual conflicts and disputes between staff or clients.
Participate in program meetings.
Engage clients to address issues that arise on the shift and document/communicate via logs and meetings.
Monitor clients’ safety and ensure safety policies and procedures are practiced daily.
Overcome resistance to change from clients.
Provide all required information for shift reports to management and/or funders.
In the absence of adequate staffing, will have direct service/program responsibility.
Enforce and adhere to the Good Neighbor Policy and respond to community concerns.
May conduct initial intake or initial and/or periodic assessments of clients.
May reach out and market the program to the community to obtain resources for clients.