Shift Supervisor - Burger King

Onvo • Avis, PA

4d • Onsite

About The Position

The Burger King Shift Supervisor is responsible for providing exceptional service to our customers with an entrepreneurial, sales-driven spirit for the company. A key priority includes assisting the GM/AM in the daily operation of the restaurant. Under the direction of the GM/AM, this position will also be responsible for maintaining inventories, cash control, restaurant appearance and completing daily paperwork. Candidates should be able to strategically train and develop a productive store team whose primary focus is promoting our brand while offering exceptional customer service. The SS should inspire and encourage teamwork towards successfully achieving sales goals, upholding daily operations and most importantly, create a fun and energized environment!

Requirements

• Exceptional service to customers with an entrepreneurial, sales-driven spirit.
• Assisting the GM/AM in the daily operation of the restaurant.
• Maintaining inventories, cash control, restaurant appearance and completing daily paperwork.
• Strategically train and develop a productive store team.
• Promoting our brand while offering exceptional customer service.
• Inspire and encourage teamwork towards successfully achieving sales goals, upholding daily operations and creating a fun and energized environment.
• Provide and maintain a consistent high level of customer service.
• Maintain a facility that is consistently “inspection ready” in all areas including food preparation, restrooms and all guest contact areas.
• Comply and maintain all Department of Health, internal company and brand inspection standards.
• Follow daily Onvo Safety Inspection/Emergency Response Protocols to quickly recognize and remove potential safety hazards to customers, employees and vendors while operating in a manner that does not put company property and assets at risk.
• Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances.
• Establish consistent high quality of food preparation and service while maintaining a professional restaurant image.
• Ensure that the restaurant has a well-trained staff to meet and exceed operational standards.

Responsibilities

• Assures a pleasant shopping experience for all customers, responds to customer complaints and solicits customer feedback and input.
• Regularly coaches team to provide and maintain a consistent high level of customer service.
• Maintains a facility that is consistently “inspection ready” in all areas including food preparation, restrooms and all guest contact areas.
• Complies and maintains all Department of Health, internal company and brand inspection standards.
• Follows daily Onvo Safety Inspection/Emergency Response Protocols to quickly recognize and remove potential safety hazards to customers, employees and vendors while operating in a manner that does not put company property and assets at risk.
• Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas.
• Ensures compliance with operational standards, company policies, federal/state/local laws and ordinances.
• Responsible for establishing consistent high quality of food preparation and service while maintaining a professional restaurant image.
• Assists the GM/AM to ensure that the restaurant has a well-trained staff to meet and exceed operational standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed