Shift Supervisor - St. Charles

Club Elite and Club Fitness • Saint Charles, MO

1d • Onsite

About The Position

The Shift Supervisor is responsible for assisting club leadership in the day-to-day operations of the club, ensuring it remains clean, functional, and friendly. This role is pivotal in ensuring a high level of member satisfaction, reinforcing our commitment to an excellent member experience.

Requirements

• High School diploma or GED, required
• 18 years of age or older, required
• Excellent communication and interpersonal skills
• Ability to handle stressful situations with professionalism and a positive attitude
• Strong multitasking abilities
• Ability to work varying hours as needed, including evenings, weekends, and holidays
• This role requires travel to the corporate office (St. Peters, MO) and other Club Fitness locations as needed for training and meetings.

Nice To Haves

• Previous experience in customer service or hospitality, preferred

Responsibilities

• Drive our fitness vision and culture by providing the BEST member experience throughout their club visit - always offering a friendly hello & goodbye and anticipating their needs
• Provide club tours and educate potential members on the value of Club Fitness amenities and services
• Train and mentor staff on front desk functions, member check-ins/POS, and facility cleanliness
• Assist club leadership with daily operations, including completing daily facility audits and helping task employees with cleaning or other responsibilities based on audit results
• Ensure proper member check-ins and kids club check-ins for the safety of our members and employees
• Maintain a clean and organized club according to company standards by conducting club walk-throughs and cleaning assigned areas
• Provide a safe, enjoyable, and upbeat environment for children ages 2 and up in the Kids Club
• Engage with new and current members, pointing them to Club Fitness amenities and services to help them achieve their fitness and health goals
• Accurately complete point of sales transactions
• Notify leadership of gym incidents that require incident reports

Benefits

• Fun and Supportive Team – We're a team that knows how to have fun, works hard, and supports each other every step of the way.
• Employee Owned – Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners
• Career Growth – We believe in your potential. We offer opportunities for career advancement and provide training for everyBODY on our team.
• Local Support – We're proud to be local to St. Louis, where club support is just one call away when you need it.
• Free Memberships – You get FREE access to all our club locations because you deserve it.
• Discounts – Enjoy discounts on, cooler beverages, snacks, and tanning upgrades.
• Comprehensive Benefits – Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees