Shift Supervisor

Services For The Underserved, Inc.•New York, NY

14d•Onsite

About The Position

Provides supervisory oversight and training to Rehabilitation Specialists staff members. Supervision includes, but is not limited to, ongoing supervisory and building inspections. Collaboration and providing ongoing feedback regarding job performance; work schedules, and documentation of work assignments in a fast-paced environment.

Requirements

Associates Degree required.
Basic in MS Word/Excel
Basic knowledge dealing with vulnerable population
Effective written and oral communication skills

Nice To Haves

Baccalaureate Degree preferred
Bilingual in any language a plus not required
CPR Certificate
Customer Service Skill

Responsibilities

Respond to crisis and emergency situations and contact the appropriate authorities as needed
Communicate regarding incidents and person-served observations and interactions with staff as needed
Assist in chart auditing to assure OMH/S:US regulations
Participate in conflict resolution/De-escalation Techniques
Participate in ongoing individual supervision, team meetings, and trainings as appropriate
Monitor person-served behavior to ensure compliance with program policies, and procedures
Adhere to on -call system to facilitate crisis intervention, emergencies, and other situations that require immediate action
Assist in conducting facility headcount while on duty as required
Supervise and provide support to staff members
Monitor facility exterior and interior to ensure person-served safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations.
Conduct periodic building and grounds inspections and make Program Director aware of findings
Maintain, prepare and distribute hygiene supplies, donations and living supplies to person-served
Assist and complete Housing Application (2010e)
Documentation of engagement of person-served in the case records database
Attend and participate in all required agency meetings: staff meetings, in-service training and weekly/bi-weekly case review
Perform regular inspections of all person-served areas
Assist person-served in room maintenance e.g. laundry, mopping, organizing, etc.
Cover operations desk when necessary
Perform other duties related to the program as delegated by management
Coordinate monthly fire drills, building evacuation and maintaining fire drill logs