Shift Supervisor | DART | Full time 1st Shift (40 hours)

Hope Network Careers • Grand Rapids, MI

12h • Onsite

About The Position

The Shift Supervisor ensures the safety, well-being, and therapeutic support of children in Hope Network Children’s Residential Services. This role provides shift leadership and oversight, ensuring treatment goals, daily care needs, and program expectations are met using a trauma-informed approach. Shift Supervisors model positive relationships, provide supervision and interventions, support permanency and skill development, and mentor Direct Support Professionals (DSPs) while upholding Hope Network and DART standards.

Requirements

• Must pass Michigan Central Registry Clearance and any applicable out-of-state clearances; required annually.
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprints
• Ability to obtain CPR/First Aid certification

Nice To Haves

• High School Diploma + 4 years of childcare institution (CCI)
• 2 years of college + 3 years of CCI
• Bachelor’s Degree + 2 years of CCI

Responsibilities

• Supervise and support staff during assigned shifts.
• Ensure children’s safety and well-being.
• Provide floor coverage and direct care as needed.
• Ensure accurate documentation and compliance.
• Support individualized care and treatment goals.

Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED