Shift Supervisor

Wonder•Susquehanna Township, PA

About The Position

At Wonder, the Shift Supervisor oversees kitchen operations to help ensure high-quality food and service for customers. The role leads restaurant team members through service, works with chef leadership and other departments, and helps maintain operational, safety, sanitation, and quality standards. The position is based in Harrisburg and is offered full-time and part-time. Pay is $20.50 per hour, with an additional $2.00 per hour for hours worked between 12:00 AM and 5:00 AM.

Requirements

  • At least 1 year of experience supervising or leading team members in a quick-service or full-service restaurant.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Attention to detail and a strong drive for efficiency and accuracy.
  • Professionalism and adherence to policies and procedures.
  • Effective verbal and written communication skills.
  • Strong team-player skills.
  • Must be at least 18 years old and legally authorized to work in the United States.
  • Must be able to lift 50 pounds.
  • Must be able to stand for a full shift while working.
  • Must have open availability, including nights and weekends.
  • Must have a Food Manager Certificate as required by the relevant state, county, or local health department.

Responsibilities

  • Lead restaurant team members in service operations, including opening, preparation, and closing duties.
  • Work with chef leadership and other departments to provide guests with high-quality service.
  • Receive and process kitchen orders and deliveries according to company protocol.
  • Communicate with restaurant staff about stock levels and assist with supplies and ordering.
  • Ensure safety, sanitation, and hygiene practices are followed in back-of-house areas and according to cleaning schedules.
  • Monitor kitchen operating costs and follow budget guidelines.
  • Ensure kitchen equipment is used safely and securely and remains in working order.
  • Conduct pre- and post-service briefings with front- and back-of-house staff.
  • Ensure operating and quality standards are met.
  • Present a professional and ethical leadership style.
  • Participate in training, coaching, and development for restaurant employees.

Benefits

  • Medical, dental, and vision insurance.
  • 100% employer-paid life insurance.
  • 401(k) retirement plan.
  • Employer match for Health Savings Account (HSA).
  • 1.5x pay rate on company holidays.
  • Learning and development opportunities to advance your career.
  • Employee stock.
  • Employee discount.
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