Shift Supervisor at 4 Rivers Smokehouse (MCO Airport)

VILLA RESTAURANT GROUP•Orlando, FL
•Onsite

About The Position

Villa Restaurant Group is hiring a Shift Supervisor with bar experience for 4 Rivers Smokehouse at Orlando International Airport! We’re looking for a dependable, hands-on supervisor who can keep the team organized, support restaurant and bar service, and provide a welcoming experience for our guests.

Requirements

  • At least 1 year of shift leadership or supervisory experience in a restaurant or hospitality setting.
  • Bar experience is required, including familiarity with beverage preparation and responsible alcohol service.
  • Strong guest service, communication, and teamwork skills.
  • Ability to stay organized and lead a team in a fast-paced environment.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to meet airport badging and security requirements.

Responsibilities

  • Lead daily shifts and assign tasks to keep service running smoothly.
  • Support team members in the dining room and bar during busy periods.
  • Coach employees on service expectations, beverage standards, and restaurant procedures.
  • Monitor food and beverage quality, cleanliness, and opening and closing duties.
  • Follow cash-handling procedures and assist with inventory checks.
  • Ensure responsible alcohol service and compliance with food safety requirements.
  • Address guest concerns and communicate operational or employee issues to management.
  • Help maintain a positive and supportive work environment.
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