Shift Supervisor

CVS Health • Huntsville, AL

16h • $16 - $23

About The Position

A Shift Supervisor supports the CVS Store Management team in store execution and performance while building consumer loyalty through excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads store staff, keeps store operations running smoothly, and ensures completion of opening and closing procedures. The role includes supervising and communicating with store crews, addressing customer needs, and maintaining merchandise presentation and inventory tasks.

Requirements

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Ability to work overtime as needed and respond to urgent store issues.

Nice To Haves

• Experience as a retail supervisor.
• High school diploma or equivalent is preferred but not required.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store crew by assigning, directing, and following up on activities.
• Communicate information effectively to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service practices by greeting customers, offering help, and thanking them.
• Handle customer relations issues according to company policy and promote a positive shopping experience.
• Maintain customer and patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and inventory tasks for weekly, promotional, and seasonal merchandise.
• Set up and maintain off-shelf merchandise displays.
• Reset departments according to planograms (POGs).
• Lead store staff when no manager or Operations Supervisor is onsite and ensure store operations and opening and closing procedures are completed.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED