Shift Supervisor
KFC•Davie, FL
•Onsite
About The Position
EAP Management Corp dba KFC is looking for leaders who love serving customers and want to be part of a great restaurant company by running excellent shifts in a self-sufficient manner. Take ownership and responsibility to solve problems, seek help from others when appropriate, and be willing to provide help and guidance to your team. This is the perfect place for you to learn, grow, and succeed!
Requirements
- Basic math and reading skills
- Must be 18 years old
- Must pass background check criteria and drug test
- Able to stock shelves and coolers
- Able to oversee and manage subordinate employees and provide direction
- Able to sweep and mop floors, dust shelves, lift and carry out trash containers, and place them in the outside bin
- Able to clean the parking lot and grounds surrounding the restaurant
- Able to tolerate standing, walking, lifting up to 50 lbs, and stooping during 90% of the shift
- Valid driver’s license and access to a vehicle
Responsibilities
- Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers, and Service are completed
- Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s)
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly while maintaining positive customer relations
- Understand posted work schedules and report to work as scheduled—on time, in uniform, and ready to begin tasks; provide appropriate notice when unable to work
- Understand and use the approved timekeeping system, including accurately recording all hours worked
- Provide regular feedback to the RGM regarding Team Member performance
- Provide ongoing constructive and positive feedback to Team Members
- Actively participate in the training of Team Members
- Handle conflicts constructively and work with the RGM to reach a resolution
- Assist with Profit and Loss management by following cash-control and security procedures, maintaining inventory, and managing labor
- Fully participate in delivering a WOW experience to every guest
Benefits
- Paid time off for full-time employees
- 401(k) with company match
- Opportunity to earn a bonus based on store performance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
