Shift Supervisor (Evening and Overnight)

Wonder•Medford, MA

1d•Onsite

About The Position

At Wonder, the Shift Supervisor oversees kitchen operations to help ensure high-quality food and customer service. The role leads restaurant team members through service, opening, preparation, and closing duties, and works with chef leadership and other departments to support guest service. The supervisor helps manage orders, deliveries, inventory, supplies, and operational costs; ensures safety, sanitation, hygiene, equipment, operating, and quality standards; and provides staff briefings, training, coaching, and development. This full-time and part-time position is located in Medford and supports overnight operations. Schedules vary by location and business needs, generally falling between late evening (for example, 9:00 PM) and early morning (for example, 6:00 AM). The pay rate is $21.50 per hour. Overnight hours worked between 12:00 AM and 5:00 AM receive an additional $2.00 per hour.

Requirements

At least 1 year of experience supervising or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant.
Ability to lead and motivate a team in a fast-paced environment.
Attention to detail and a strong drive for efficiency and accuracy.
Professionalism and adherence to policies and procedures.
Effective verbal and written communication skills.
Strong team player.
Must be at least 18 years of age and legally authorized to work in the United States.
Must be able to lift 50 pounds.
Must be able to stand for a full shift while working.
Must be available to work evenings, overnights, and weekends.
Food Manager Certificate as required by state, county, or local health departments.

Responsibilities

Lead restaurant team members in service, including opening, preparation, and closing duties.
Work with chef leadership and other departments to ensure guests receive high-quality service.
Receive and process kitchen orders and deliveries according to company protocol.
Communicate with restaurant staff about stock needs and assist with supplies and ordering.
Ensure safety, sanitation, and hygiene practices are followed in back-of-house areas and according to cleaning schedules.
Monitor kitchen operating costs and ensure budget guidelines are followed.
Ensure kitchen equipment is used safely and securely and is in working order.
Conduct pre- and post-service briefings with front- and back-of-house staff.
Ensure operating and quality standards are met.
Present a professional and ethical leadership style.
Participate in training, coaching, and development for restaurant employees.