Shift Supervisor

CVS Health • Albany, OR

1d • $18 - $27

About The Position

A Shift Supervisor supports the CVS Store Management team in store execution and performance and builds consumer loyalty through excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads store staff, keeps store operations running smoothly, and ensures all opening and closing procedures are completed.

The role includes supervising and coordinating store crew activities; communicating with management and crew; assisting customers and handling customer relations issues according to company policy; maintaining customer and patient confidentiality; and supporting merchandise pricing, stocking, displays, signage, inventory, and department resets.

Depending on the role and location, COVID-19 vaccination, including boosters if required, may be required where legally permitted unless an accommodation is approved. The position is part-time, with 29 anticipated weekly hours. The typical pay range is $18.00–$27.00 per hour. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Ability to work overtime as needed and respond to urgent store issues.
• High school diploma or equivalent preferred but not required.

Nice To Haves

• Experience as a retail supervisor.

Responsibilities

• Support the Store Management team in driving store execution and performance and building customer loyalty through excellent service.
• Lead store staff when no manager or Operations Supervisor is onsite, ensuring store operations run smoothly.
• Ensure completion of opening and closing procedures.
• Work effectively with store management and store crews.
• Supervise store crew by assigning, directing, and following up on activities.
• Communicate information effectively to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote the CVS customer service culture by greeting customers, offering help, and thanking them.
• Handle customer relations issues according to company policy and promote a positive shopping experience.
• Maintain customer and patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
• Execute and maintain off-shelf merchandise displays.
• Reset departments according to planograms (POGs).

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED