Shift Supervisor RX
About The Position
The Shift Supervisor is a key leader who supports the CVS Store Management team in driving store execution and performance and building consumer loyalty through excellent customer service. When a manager or Operations Supervisor is not onsite, the Shift Supervisor leads store staff, helps ensure smooth store operations, and completes opening and closing procedures. The role includes supervising store crew activities, communicating with management and crew, assisting customers and handling customer-relations issues in accordance with company policy, maintaining customer and patient confidentiality, and supporting merchandise presentation through pricing, stocking, promotional displays, inventory, off-shelf merchandise maintenance, and department resets following planograms. Depending on role and location, COVID-19 vaccination may be required, subject to applicable law and reasonable accommodations. The position is part-time, with 20 anticipated weekly hours. The typical pay range is $18.90–$27.90 per hour.
Requirements
- Deductive reasoning ability, analytical skills, and computer skills.
- Advanced communication and supervision skills.
- Ability to work a flexible schedule, including some early-morning, overnight, and weekend shifts.
- Ability to work overtime as needed and respond to urgent store issues.
- State-level licensure requirements vary by state.
Nice To Haves
- Experience as a retail supervisor.
- High school diploma or equivalent is preferred but not required.
Responsibilities
- Work effectively with store management and store crews.
- Supervise the store crew by assigning, directing, and following up on activities.
- Communicate information effectively to and from store management and crews.
- Assist customers with questions, problems, and complaints.
- Promote the CVS customer service culture by greeting customers, offering help, and thanking them.
- Handle customer-relations issues in accordance with company policy and promote a positive shopping experience.
- Maintain customer and patient confidentiality.
- Price merchandise and stock shelves.
- Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
- Display and maintain off-shelf merchandise.
- Reset departments following planograms (POGs).
- Lead store staff and support smooth store operations when no manager or Operations Supervisor is onsite.
- Complete opening and closing procedures.
Benefits
- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting colleagues' physical, emotional, and financial well-being
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
