Shift Supervisor Tim Hortons Victoria Airport

SSP•North Saanich, BC

2d•Onsite

About The Position

SSP Canada operates several restaurants throughout the Victoria International Airport, including: Spinnaker's on the Fly, Fresh Cup, and Tim Hortons. Come join us as a Shift Supervisor at Tim Hortons located in Victoria International Airport, Sidney B.C.!

Requirements

Minimum of 12 months experience within a busy restaurant/hotel environment.
Excellent interpersonal skills and ability to interact with and motivate team members.
Excellent communication and organizational skills.
Ability to read, interpret, and articulate instructions using clear and direct language.
Able to work as part of a team within a fast paced food service environment.
Supervisory experience required.
Cash handling experience required.

Responsibilities

Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
Understand that our guest is our #1 priority.
Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
Communicate and clarify major job duties, priorities, and expectations to team members.
Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly.
Assist team members in developing the skills and abilities necessary for improved performance.
Ensure that products are of the highest quality.
Responsibility for overseeing cash duties.
Ensuring that temperature logs are completed accurately and in a timely manner.