Shift Supervisor

The Salvation Army Canada and Bermuda Territory•St. Albert, AB

3d•Onsite

About The Position

The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role acts as a Sales Associate.

Requirements

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Two years of experience in a store or warehouse environment.
Proven interpersonal and communication skills and ability to work in a team environment.
Physically capable of lifting/carrying up to 30 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of product.
Attention to details.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

Nice To Haves

Alternative combination of education and Experience may be considered.

Responsibilities

Interact with customers/donors in a positive, friendly, and courteous manner.
Protect the integrity of all donated items.
Responsible for accurate completion of all customer transactions including cash and debit sales.
Contribute to meeting store budgets by maintaining customer service standards.
Opening and closing of store following store procedures when required.
Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Pay particular attention to store security, by monitoring activity within the store.
Handle the merchandise in a safe and organized manner; assist in stock rotation.
Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance:”.
Replenish inventory levels based on supervisor’s directions.
Remove inventory from sales floor as directed.
Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards.
Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary.
Abide by store policy and procedures.
Assist with inventory reconciliation (cycle counting).
Provide excellent service to guests and donors.
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
May be required to show some operations and provide on-the-job-training to staff.
Maintains a safe and healthy work environment through compliance with Health & Safety regulations.
Performs other work-related duties as assigned.