Shift Supervisor

Krispy Kreme • Dallas, GA

1d

About The Position

The Shift Supervisor oversees an assigned shift and partners with the shop leadership team to support overall shop operations. This role ensures day-to-day operations run smoothly and efficiently while creating a positive customer experience. The supervisor leads operational excellence, manages service flow, helps develop hourly Team Members, and supports the Assistant Manager and General Manager with key shop activities. The role also emphasizes personal growth through experience and learning, and fostering a welcoming, equitable environment where employees and customers feel valued.

Requirements

• Two years of relevant experience.
• One year of experience supervising a team.
• Strong problem-solving skills.
• Effective written and verbal communication skills.
• Commitment to nurturing an equitable, unbiased culture where team members are empowered to showcase their originality.
• Must be at least 18 years old.
• Must be authorized to work in the United States without sponsorship.
• Travel requirements: 0–10%.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to maintain high standards of safety, cleanliness, quality, and speed.
• Help build and lead a high-performing team of hourly Team Members.
• Assist the Assistant Manager and General Manager with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service and nurture a culture in which people feel welcomed and valued.

Benefits

• Weekly pay.
• Career opportunities.
• Comprehensive medical, vision, and dental insurance.
• Employee discount program.
• 401(k) plan.
• Paid time off (PTO).
• Company events.
• Education reimbursement.
• Adoption assistance.
• Life insurance.
• FSA/HSA plans.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed