Shift Supervisor

Jobs for Humanity • Charleston, WV

8h • Onsite

About The Position

A Shift Supervisor is a key leader supporting the Management team in driving store execution and performance while building consumer loyalty through a focus on excellent customer service. The Shift Supervisor ensures that operations run smoothly and is responsible for ensuring the completion of all opening and closing procedures.

Requirements

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
• Must be resident of the US

Nice To Haves

• High School diploma or equivalent preferred but not required.

Responsibilities

• Work effectively with management
• Supervise direct and following up of all activities
• Effectively communicate information from management
• Assist customers with their questions, problems and complaints
• Promote customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all customers
• Maintain customer/patient confidentiality

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED