Shift Supervisor - King's Highway - #160

Goodwill Industries of Southwest Florida•Port Charlotte, FL

20h•Onsite

About The Position

Goodwill Industries of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Under the direction of the Store Manager, the Shift Supervisor assists the management team in achieving revenue, expense, and profit objectives as outlined in the store's budget. This role involves training staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration, and full adherence to all company policies and procedures. The ideal candidate will possess the right combination of business acumen, interpersonal skills, and leadership necessary to meet the performance standards for the store. Working long hours, weekends, evenings, and holidays are often part of the job.

Requirements

High school diploma or the equivalent.
Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone.
Skills to work in stressful conditions and use good judgment, patience and understand.
Ability to follow oral and written instructions.
Familiarity with business-related mathematics.
Ability to bend, stoop, reach, and twist.
Ability to lift, push, pull and move items up to 40 pounds.
Able to stand for long periods of time.
May have to occasionally work outdoors where temperatures and climate can fluctuate.

Nice To Haves

One year of retail sales experience preferred.

Responsibilities

Assist the management team in achieving revenue, expense, and profit objectives.
Train staff on production goals, merchandise standards, customer service expectations, and mission integration.
Ensure full adherence to all company policies and procedures.
Provide great customer service skills.
Supervise and train staff in production, merchandising, checkout, and customer service.