Shift Supervisor

Krispy Kreme•Southaven, MS

About The Position

Krispy Kreme is seeking a Shift Supervisor to oversee an assigned shop shift and help ensure operations run smoothly and efficiently while creating a positive customer experience. The role leads day-to-day shop operations, manages service flow, and works with the shop leadership team to provide overall support. The Shift Supervisor also helps develop hourly Team Members and supports the Assistant Manager and General Manager with scheduling, onboarding, training, and shop tours. The position offers opportunities for growth through experience and learning.

Requirements

Two years of relevant experience.
One year of experience supervising a team.
Strong problem-solving skills.
Effective written and verbal communication skills.
Commitment to fostering an equitable, unbiased culture where employees are empowered to express their originality.
Must be at least 18 years of age.
Must be authorized to work in the United States without sponsorship.
Must be able to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Travel requirement: 0–10%.

Responsibilities

Lead the day-to-day operational excellence of the shop.
Manage service flow to maintain safety, cleanliness, quality, and speed.
Help build and lead a high-performing team of hourly Team Members.
Assist the Assistant Manager and General Manager with scheduling, onboarding, training, and shop tours.
Provide exceptional customer service and nurture a culture where people feel welcomed and valued.
Partner with the shop leadership team to provide overall shop support as needed.